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    Privacy Policy

    Dear user (hereinafter referred to as "you"), our company (see our company information in "How to Contact Us" in this privacy policy) attaches great importance to your privacy and personal information protection.When you use our products and/or services, we may collect and use your relevant information.We hope to explain to you through our Privacy Policy (hereinafter referred to as "this Privacy Policy") how we collect, use, store, share, and transfer this information when you use our products and/or services, as well as the ways we provide you with access, updates, deletion, and protection of this information.

    This privacy policy is closely related to the various products and services of our company that you use (hereinafter referred to as "our products or services").Please read and understand this Privacy Policy carefully before using our products or services.We have highlighted in bold the clauses and sensitive personal information in this policy that have a significant impact on your rights and interests to remind you to pay attention.If you have any questions during the reading process, please feel free to contact us.

    Chapter 1 Personal Information Processing Rules

    1、 How do we collect and use your personal information

    Personal information refers to various information related to identified or identifiable natural persons that is recorded electronically or in other ways.The personal information covered in this privacy policy includes: basic information (including name, phone number, address, email address, location information).

    Personal sensitive information refers to personal information that, once leaked or illegally used, can easily lead to the infringement of a natural person's personal dignity or endanger their personal and property safety.The personal sensitive information covered in this privacy policy includes address and location information.

    We will only collect and use your personal information for the following purposes described in this privacy policy, in order to complete relevant business functions:

    (1) You need to authorize us to collect and use your personal information

    Our products and/or services include some core functions, including product improvement, vehicle test drive, marketing activities, quality abnormalities information feedback, and claims handling.We may collect, store, and use the following information related to you in order to achieve the above functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide.

    The personal information collected by our company is only used for our business activities and purposes within the scope specified below. However, if the company has explicitly stated or notified that it will be used for other purposes when collecting, its personal information may be used for that other purpose.

    (A)Our company's business activities

    (1)1The sales of our company's products, including two-wheel vehicles, electric vehicles, other transportation machinery, engines, other general products, two-wheel transportation vehicles, accessories for the above-mentioned products, cultural supplies, etc. (hereinafter referred to as our products).
    (2)2The provision of test drive services, after-sales services, Internet services, information services, franchise services and other services (hereinafter referred to as our services) related to our products.
    (3)3The implementation of our company's activities such as racing events, corporate events, safety driving promotion activities, and social contribution activities (hereinafter referred to as our company's activities).
    (4)4Research and development of new technologies such as intelligent driving (hereinafter referred to as our company's technology).
    (B)Purpose of use
    (1)1The provision of our products and services.
    (2)2Winning awards, promotional activities, and the distribution and confirmation of prizes.
    (3)3Regarding our company's products, services, activities, and promotions (including notices for cultural and entertainment events, promotional activities, etc.).
    (4)4Introduction and implementation of our company's product recall, improvement measures, and service promotion activities.
    (5)5Our company conducts market research, quality improvement, research, and development activities related to our products, services, activities, and technology, as well as questionnaire surveys conducted for this purpose.
    (6)6Research and questionnaire surveys conducted to improve customer satisfaction with our products and services, as well as the sales companies (hereinafter referred to as our distributors) that operate our products and services.
    (7)Confirm and analyze the customer reception situation of our distributors.
    (8)Handling various test drive consultations, franchise consultations, and document applications. (9)According to legal regulations, it is necessary to deal with customer situations, but when receiving customers through our distributors, personal information must be provided to our distributors.
    (10)Payment and debt management accompanying the promotion of our company's business activities.
    (11)11Other necessary management and response measures to promote our company's business activities.

    In addition to the above purposes, customer information obtained by our company may sometimes be used for the following purposes.At this time, the information used or provided does not include personal information that can identify the customer's personal identity:
    (1)Perform statistical processing and utilization.
    (2)After processing anonymous processing that cannot identify the customer's personal identity, it will be provided to our subsidiaries and affiliated companies, our distributors, or our counterparties.

    ( 2 ) You are fully aware that we do not require your authorization or consent to collect and use personal information in the following situations:

    1.Related to national security and defense security;
    2.Related to public safety, public health, and major public interests;
    3.Related to criminal investigation, prosecution, trial, and execution of judgments;
    4.For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain their consent;
    5.The collected personal information is disclosed by the personal information subject to the public on their own;
    6.Collecting your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
    7.Necessary to implement product functions and services according to your requirements;
    8.Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling faults in the products and/or services;
    9.Necessary for legitimate news reporting;
    10.Academic research institutions conduct statistical or academic research necessary for the public interest, and when providing results of academic research or descriptions to external parties, they de-identify the personal information contained in the results;
    11.Other circumstances stipulated by laws and regulations.

    ( 3 ) Rules for the Use of Your Personal Information

    1.We will use the collected personal information in accordance with the provisions of this privacy policy and to achieve the functionality of our products and/or services.
    2.Please note that all personal information provided by you when using our products or services, or sensitive personal information collected based on your separate consent, will continue to be authorized for use by us during your use of our products or services, unless you delete, revoke your consent, or refuse our collection when confirming this policy.When you revoke your consent, we will cease to use and delete your personal information within a reasonable time.
    3.We will conduct statistics on the usage of our products and/or services, and may share this statistical information with the public or third parties to showcase the overall usage trends of our products or services.But these statistical information do not include any of your identification information.
    4.When we display your personal information, we will use methods such as content replacement and de-identification to anonymize your information and protect its security.
    5.When we use your personal information for purposes not specified in this policy, or collect additional information for specific purposes, we will seek your consent in advance.
    6.In order to achieve the purpose of use, we sometimes entrust customer personal information to the entrusted party for processing within the necessary scope.We will sign a contract with the entrusted party, stipulating the purpose, deadline, processing method, types of personal information, protection measures, and the rights and obligations of both parties.We also supervise and require the entrusted party to ensure the security of user data and the legal processing of customer personal information, and require the entrusted party not to delegate the processing of customer personal information to others.

    2、 How do we share, transfer, and publicly disclose your personal information

    (1) Sharing

    We will not share your personal information with any company, organization, or individual outside of our company without your consent.
    1.We may share your personal information with our affiliates with your separate consent.But we will only share necessary personal information and are bound by the purposes stated in this privacy policy.If our affiliates want to change the purpose and method of processing personal information, they will seek your authorization and consent again; .2Shared with authorized partners: Only for the purposes stated in this privacy policy, and with your separate authorization and consent, some of our services will be jointly provided by us and authorized partners.We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services.Our partners have no right to use shared personal information for purposes unrelated to the product or service.We will carefully evaluate the purpose of third-party use of shared information, conduct a comprehensive assessment of the security capabilities of these partners, and require them to comply with the cooperation legal agreement.
    3.At present, our authorized partners include the following types.
    4.Operational support service providers: We may share your personal information with third parties who support our business functions. These supports include providing us with system operation services, logistics delivery services, online customer service, and more.
    5.Event agency: With your separate consent, we may share your personal information with the event agency providing it.The purpose of sharing this information is to send you physical gifts or virtual gifts.

    (2) Transfer

    We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
    1.Obtaining your explicit consent or authorization in advance: After obtaining your explicit consent, we will transfer your personal information to other parties.
    2.Provide information in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements, and necessary circumstances for mandatory administrative or judicial requirements;
    3.Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
    When it comes to mergers, acquisitions, asset transfers, or similar transactions involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek authorization and consent from you again.

    (3) Public disclosure

    We will only publicly disclose your personal information under the following circumstances and with industry standard security measures in place:
    1.According to your needs, disclose the personal information you have specified in the disclosure method that you have explicitly agreed to;
    2.In accordance with the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required type and disclosure method.Subject to compliance with laws and regulations, when we receive a request for disclosure of the aforementioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters.We firmly believe that the information requested from us should be kept as transparent as possible within the limits permitted by law.We have carefully reviewed all requests to ensure that they have legal basis and are limited to data obtained by law enforcement agencies for specific investigation purposes and with legitimate rights.

    3、 How do we protect and preserve your personal information

    (1) Our technology and measures to protect your personal information

    We attach great importance to personal information security and take all reasonable and feasible measures to protect your personal information:

    1.We have implemented industry standard security measures to protect your personal information, preventing unauthorized access, public disclosure, use, modification, damage, or loss of your personal information.Our company takes all reasonable and feasible measures to protect your personal information.
    2.We adopt encryption technology and relevant reasonable and feasible means to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.
    3.We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt strict data usage and access regulations to ensure that only authorized personnel can access your personal information, and conduct security audits on data and technology in a timely manner.
    4.Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that the Internet environment is not 100% secure, and we will try our best to ensure the security of your personal information. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
    5.To cope with potential risks such as personal information leakage, damage, and loss, we have developed emergency disposal measures for personal information leakage and established incident reporting and corresponding disposal processes for leakage incidents. Established a dedicated emergency response team. After the unfortunate occurrence of a personal information security incident, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with the requirements of laws and regulations. We will promptly inform you of the relevant situation of the incident through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt reasonable and effective methods to publish announcements. If you find that your personal information has been leaked, please contact us immediately through the contact information provided in this Privacy Policy (Chapter 1, Article 9: How to Contact Us) so that we can take corresponding measures. At the same time, we will proactively report the handling of personal information security incidents in accordance with regulatory requirements.

    (2) Storage of your personal information

    1.Storage location
    We store your personal information collected and generated within the territory of the People's Republic of China in accordance with laws and regulations. If overseas transfer is required, we will comply with relevant national regulations or seek your separate consent.
    2.Storage period
    We only retain your personal information for the period necessary for the purpose of providing our company's products and services. Your personal information will be stored from the date we collect it until you withdraw your authorization to consent to processing, and will be deleted or anonymized.
    If we terminate the service or operation, we will notify you at least thirty days in advance and delete or anonymize your personal information after the termination of the service or operation.
    4、 Your rights
    We attach great importance to your attention to personal information and make every effort to protect your rights to search, access, correct, supplement, delete, and withdraw consent to your personal information, so that you have sufficient ability to safeguard your privacy and security. Your rights include:

    1.Search, access, correct, and supplement your personal information
    You have the right to search, access, correct, and supplement your personal information.

    2.Obtain a copy of personal information
    You have the right to obtain a copy of your personal basic information and vehicle information. You can contact us through the contact information provided in this Privacy Policy (Chapter 1, Article 9: How to Contact Us).

    3.Delete your personal information
    In the following situations, you can make a request to us to delete your personal information:

    1.If our handling of personal information violates laws and regulations;相关的;
    2.If we collect and use your personal information without your consent; Or we may still collect and use your personal information after you withdraw your consent;
    3.If our handling of personal information violates our agreement with you;
    4.If you no longer use our products or services;
    5.If we terminate our services and operations.
    6.If the processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;
    7If the storage period specified in Article 3 (2) has expired.
    If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization. When you delete information from our service, we may not immediately delete the corresponding information from the backup system, but will delete this information when the backup is updated.

    4.Transfer your personal information
    You can make a request to transfer your personal information to the designated personal information processor through the contact information provided in this Privacy Policy (Chapter 1, Article 9: How to Contact Us). If it meets the requirements of relevant departmental regulations, we will provide you with the means of transfer.

    5.Change the scope of your authorization or withdraw your authorization
    You can change the scope of your authorization for us to collect and use personal information or withdraw your authorization. After you withdraw your authorization and consent, we will no longer process the corresponding personal information. But your decision to withdraw your authorization will not affect the personal information processing activities previously carried out based on your authorization.
    6.Complaints Report
    If you believe that your personal information rights may be infringed, or if you find clues of infringement of your personal information rights, you can contact us through the contact information provided in this Privacy Policy (Chapter 1, Article 9: How to Contact Us).

    5、 Protection of Children's Information
    1.We attach great importance to the protection of children's personal information, and our products and services are mainly aimed at adults. Children should not use our products and services without the consent of their parents or guardians.
    2.For cases where personal information of children is collected with the consent of parents, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect the child.
    3.Although local laws and customs define children differently, we consider anyone under the age of 14 as a child.
    4.If we find that we have collected personal information of children without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.

    6、 How can your personal information be transferred globally
    In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Due to the need to recall or feedback quality abnormality information and claim business to overseas designers, manufacturers, and Honda subsidiaries (including subsidiaries in China) for the products imported, manufactured, and sold by our company, the personal information to be transferred across borders shall include but not be limited to the following information: Vehicle identification number, vehicle purchase date, NG phenomenon (including relevant background), NG occurrence date, and driving mileage. After obtaining your authorization and consent, your personal information may be transferred to overseas jurisdictions in the country/region where you use the product or service, or accessed from these jurisdictions.
    Such jurisdictions may have different data protection laws. In such cases, we will ensure that your personal information is adequately protected in the same way as it is in the People's Republic of China. For example, we may request you to consent to cross-border transfer of personal information, or to implement security measures such as data de-identification before cross-border data transfer.

    7、 Situations where your consent is not required to process personal information
    We will not share your personal information with any company, organization, or individual outside of us without your consent; We will not process your sensitive personal information and will not transfer your personal information to any overseas companies, organizations, or individuals; Except for the following situations:
    1.Related to our obligations under laws and regulations;
    2.Directly related to national security and defense security;
    3.Necessary for responding to sudden public health emergencies or protecting the life, health, and property safety of natural persons in emergency situations;
    4.Directly related to criminal investigation, prosecution, trial, and execution of judgments;
    5.For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain your personal authorization and consent;
    6.Personal information that you disclose to the public on your own;
    7.Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
    8.Necessary for maintaining the safe and stable operation of the provided products and/or services, such as detecting and handling product and/or service troubles, including vehicle recalls, etc;
    9.Other circumstances stipulated by laws and administrative regulations.

    8、 How to update this policy
    1.This policy update is based on changes in national laws and regulations, as well as sales/service/operation needs. Our company will make revisions to this policy and related rules from time to time. After the revisions are made, they will be explained through our official website, user manual, or warranty manual, and will take effect upon publication, replacing the previous relevant content. You should pay attention to changes in relevant announcements, prompt information, agreements, rules, and other related content from time to time. You acknowledge and confirm that if you do not agree with the updated content, you should immediately stop using the corresponding service, and our company will stop processing your relevant personal information; If you continue to use the service, it is deemed that you agree to accept the updated content.
    2.For significant changes, we will also provide more prominent notifications (including but not limited to emails, text messages, or special prompts on browsing pages) to explain the specific changes to our privacy policy. The significant changes referred to in this policy include but are not limited to:
    1.Our service model has undergone significant changes. Such as the purpose of processing personal information, the types of processing personal information, and the ways in which personal information is used;
    2.We have undergone significant changes in ownership structure, organizational structure, and other aspects. Such as business adjustment, bankruptcy in major changes. Changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc;
    3.The main objects of personal information sharing, transfer or public disclosure are changed;
    4.There has been a significant change in your right to participate in personal information processing and the way you exercise it;
    5.When the contact information and complaint channels we are responsible for change;
    6.When the personal information security impact assessment report indicates the presence of high risks.

    9、 How to contact us
    If you have any questions, opinions or suggestions regarding this privacy policy or your personal information, please contact us:
    Sundiro Honda Motorcycle (Suzhou)Co.,Ltd
    Address: No.36, East Guangzhou Road, High-tech Industrial Development Zone, Taicang City, Suzhou City, Jiangsu Province
    Contact phone number: 0512-33059008

    Responding to your request
    To ensure safety, we may require you to provide a written request or other ways to prove your identity. We will respond to your request within 15 days after receiving your feedback and verifying your identity. For your reasonable requests, we generally do not charge any fees, but for requests that are repeated multiple times or exceed reasonable limits, we will charge a certain cost fee depending on the situation. We may refuse requests that are illegal, non compliant, without justifiable reasons, may be repeated without reason, require excessive technical means, pose risks to the legitimate rights and interests of others, or are very unrealistic.
    We will not be able to respond to your request in the following situations:
    1.Related to the fulfillment of legal and regulatory obligations by personal information controllers;
    2.Related to national security and defense security;
    3.Related to public safety, public health, and major public interests;
    4.Related to criminal investigation, prosecution, trial, and execution of judgments;
    5.There is sufficient evidence to prove that you have subjective malice or abuse of power;
    6.To safeguard your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
    7.Responding to your request will result in serious harm to your or other individuals' or organizations' legitimate rights and interests;
    8.Involving trade secrets.

    Chapter 2 Processing Rules for Sensitive Personal Information

    We attach great importance to the privacy and personal information protection of our users. When you use our products and/or services, we may collect, store, use, process, transmit, and provide (Hereinafter collectively referred to as "processing") your sensitive personal information. We hope to explain how we handle your sensitive personal information when you use our products and/or services to you through the "Processing Rules for Sensitive Personal Information" (hereinafter referred to as "the rule")
    The rule is a supplement to the Privacy Policy. For any matters not covered in the rule, the Privacy Policy shall prevail. Please carefully read and understand the rule before using our products or services, and only start using them after confirming full understanding and agreement. If you have any questions during the reading process, please feel free to contact us. If you do not agree with any of the terms in the rule, please stop submitting your personal sensitive information.
    1、 The purpose, method, and types of processing sensitive personal information
    Sensitive personal information refers to personal information that, once leaked or illegally used, can easily lead to the infringement of your personal dignity or endanger your personal and property safety.
    When we provide you with product improvements, vehicle test drives, and marketing activities for the processing purposes listed in the table below, we process the following sensitive personal information through storage, use, statistics, and analysis.

    Sensitive personal information Processing purpose Processing method
    Address and location information Product improvement, vehicle test drive, marketing activities Storage, use, statistics, and analysis

    (Please note that if you do not agree to our processing of sensitive personal information in the above form, it may create obstacles for you to use the functions/services corresponding to the processing purposes of sensitive personal information in the above form (such as product improvement, vehicle test drive, marketing activities), or fail to achieve the intended effects of such functions/services.). Our information processing will not have any adverse impact on your personal rights

    2、 The period for agreeing to process sensitive personal information
    You can set your own consent period by contacting us. After the consent period expires, we will stop collecting your sensitive personal information and delete or anonymize the collected sensitive personal information.n
    3、 How do we protect your personal informationn
    We will only process sensitive personal information necessary to achieve the processing purposes specified in the rule. For more information about our technology and measures to protect your sensitive personal information, retention period, your related rights, and other processing rules, please read and understand our Privacy Policy in detail.n
    If you have any questions about the above instructions, you can contact us through the contact information provided in this Privacy Policy (Chapter 1, Article 9: How to Contact Us).

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